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Payments Process
Learn how payments, balances, and payouts work on Afrostitches. All transactions are securely processed through verified payment partners.
- Designers receive payouts every Friday for cleared balances.
- Pending payments take 3–5 business days for verification.
- You can update your bank details anytime in your dashboard.
Refunds & Chargebacks
Refunds are initiated automatically once a dispute is approved. Chargebacks may take up to 10 business days.
Open a Dispute
Report issues with orders, payments, or deliveries
Experiencing a problem with an order or payment? Fill out the dispute form below and include any supporting documents or screenshots to help our team resolve your case faster.
Frequently Asked Questions
Find quick answers to common questions about using Afrostitches as a buyer or designer.
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